DELIVERY

The products are delivered by express courier (cost 25 lei anywhere in the country)

Delivery time 1 - 5 working days

Orders placed FRIDAY and SATURDAY are shipped MONDAY

Orders placed SUNDAY and MONDAY are shipped TUESDAY

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If you are dissatisfied with the products of argoprint.ro and you want to give up the purchase and implicitly receive the money back, you can apply for the return procedure of the products in maximum 14 calendar days, according to the provisions of UG no. 34/2014, regarding the protection of consumers when concluding and executing distance contracts.
The term of 14 calendar days for the return of the products starts from the receipt of the products by the buyer.

Careful!!!
The categories of products that are excluded from the possibility of return according to the Emergency Ordinance 34/2014 of 04.06.2014 are those included in article 16 point c: Providing products made to the specifications presented by the consumer or clearly customized.  Therefore, products such as stickers, paintings, mugs, T-shirts and other custom products made to order cannot be returned.

 

The return of the products and their replacement is done at the expense of argoprint.ro if:

  1. In the order, the client sent one dimension, and the client received another
  2. In the order, the customer sent a certain color and the shipment was made in a different color
  3. In both cases, the customer can request a FREE replacement of the order at no additional cost or a full refund within 14 days. Moreover, in both cases the customer keeps the product already received, there is no need to return it.
  4. Any other ambiguities will be resolved amicably by finding optimal solutions for both parties.

Defective products received

In the event of receipt of a malfunctioning product or one that has manufacturing defects, it will be replaced, provided that the telephone notification is received within 48 hours of receiving the product. The customer has the right to request the return of the value of the product or its replacement with a compliant one. If argoprint.ro cannot replace the product with a compliant one, the value of the product will be refunded. The return of the product is made at the expense of argoprint.ro

Unpacked packages

If an order is not picked up by the customer, for future orders placed on our site, the customer will have to pay by card or bank transfer, otherwise we assume the refusal to deliver another order.

How do I report?

Email address: argoprint@yahoo.com