PRIVACY POLICY AND PERSONAL DATA PROTECTION

PROCESSING OF PERSONAL DATA IN ACCORDANCE WITH REGULATION (EU) 2016/679

The Privacy Policy describes the categories of your data that we process, the manner and purposes for which we collect it, the situations in which we transfer personal data and the various rights and options that you have in this regard. At the same time, our Privacy Policy details how we process personal data in customer relationship management.

What is happening starting with May 25, 2018?

Since that date, Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Regulation) has been implemented. Data Protection Regulation (GDPR). This means that any Operator / entity that processes personal data must apply these new requirements and provide information in a transparent manner on how the data is processed.

Why is my data being processed?

Given the need to comply with the provisions of the GDPR, as well as the fact that we are dedicated to taking care of your personal data (which may include name, surname, e-mail address, depending on the purpose of processing) which are found in the database Our data, we inform you that they are used only in order to successfully complete the processes carried out in your relationship (we mention some processes without limiting ourselves to them: customer relations - CUSTOMER SUPPORT SERVICE, recruitment processes).

How can I contact you?

If you still have questions or want more information about data protection, please send us an e-mail to: argoprint@yahoo.com and we will get back to you as soon as possible.

Note: ARGOPRINT OFFICE SRL complies with all legislative measures regarding the protection of personal data.

INFORMATION REGARDING THE APPLICATION OF "GDPR" IN ARGOPRINT OFFICE SRL

  1. ENTER:

Starting with May 25, 2018, it applies Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) hereinafter referred to as "GDPR Regulation ”.

Please refer to the information in this document as it expresses the policy of ARGOPRINT OFFICE SRL regarding the processing of personal data.

Within ARGOPRINT OFFICE SRL we process personal data exclusively within the legal provisions regarding the protection of personal data.

DEFINITIONS:

  • Operator = The operator responsible for data processing within the meaning of the GDPR Regulation is ARGOPRINT OFFICE SRL, a company with private capital, registered at the Trade Register with No. J40 / 16148/2016, fiscal code 36820362 and the registered office in Bucharest Sector 1, Calea VICTORIEI, Nr. 32-34, GROUND FLOOR, ROOM 1 continuation "Operator" or "ARGOPRINT OFFICE SRL".
  • Contact details responsible for data protection (DPO) = Address to which requests for information regarding the processing of personal data may be sent: Bucharest Sector 1, Calea VICTORIEI, Nr. 32-34, GROUND FLOOR, ROOM 1, ARGOPRINT OFFICE SRL Headquarters - for the attention of the DATA PROTECTION MANAGER or at the e-mail address: argoprint@yahoo.com
  • Cookies = A "cookie" is a small file, usually made up of letters and numbers. It is downloaded to the memory of a computer or other type of device used for browsing the Internet (smartphone, tablet, etc.), when the user accesses a specific website.
  • Person concerned within the meaning of the GDPR Regulation = identified or identifiable natural person (who may be identified, directly or indirectly, in particular by reference to an identifying element: name, identification number, location data, an online identifier, or one / several specific elements, specific to his physical, physiological, genetic, mental, economic, cultural or social identity). The data subject may be the applicant for a service provided by the Operator, as well as any other natural person whose personal data are transmitted to the Operator (for example a client or potential client, a candidate for a specific position available, a user of the site of the Operator, etc.).
  • Categories of processed data = Personal data (first name, last name, address, telephone number and e-mail address, etc.) are processed by us only if you enter this data in a field on the site or send them to us by e-mail.
  • The processing of personal data means any operation or set of operations performed on personal data or personal data sets, with or without the use of automated means such as collecting, recording, organizing, structuring, storing, adapting or modifying, extraction, consultation, use, disclosure by transmission, dissemination or making available in any other way, alignment or combination, restriction, deletion or destruction.
  1. PURPOSES AND LEGAL BASIS OF YOUR DATA PROCESSING:

According to Regulation (EU) 2016/679 and related legislation, the purposes for which we process your personal data are strictly related to the relationship between ARGOPRINT OFFICE SRL and the data subject. The information you provide to us is treated with the utmost confidentiality and exclusively for the purposes for which it was collected.

Please see below the details of the purposes for which we process data and the legal basis:

1.1. Contracting and managing the relationship with the clients:

  1. Accessing the site:

Each time a user accesses a page in our offer and each time a file is opened, the access data is saved by us and partially by third parties in the form of protocol files. Each data set includes: the web page from which you access our page, the IP address, the date and time of access, the customer request, the http response code, the amount of data transferred, information about the navigation program and the operating system used by you.

  1. Geographic location:

Through the geographical location, with the help of the IP address, it is technically possible to estimate the location of the internet user. In order to optimize the order flow, we can use IP for the purpose of geographical location. After the end of the current session, the IP address is not stored with us for the purpose of geographical location.

Note: Certain traffic data (such as IP addresses or other identifiers of the devices with which you access our site) may in certain circumstances be personal data and which we will treat as such.

  1. Client account data:

When creating a customer account with the "new account" option, your data will be saved in the database of the company ARGOPRINT OFFICE SRL. You can request the deletion of your data and your customer account at any time. If you place an order on our website, the data will be processed in order to successfully carry out the sales process.

  1. Order placement data:

The personal data stored will be used for the purpose of carrying out contracts and processing your requests. Following the completion of the contract or your request, your data are saved taking into account the storage terms according to the fiscal and commercial legislation and where applicable for a period necessary to protect the rights of the Operator.

  1. Data for the newsletter service:

When you provide your data to benefit from our newsletter service, your data is used by ARGOPRINT OFFICE SRL only for the purpose of sending direct marketing messages.

Through direct marketing actions we can keep you up to date with our products, services and campaigns, respecting the legal provisions in force. Stop using the data as soon as you unsubscribe from the newsletter. You can unsubscribe at any time and free of charge from the newsletter service by: accessing the "Subscriptions" section, checking the "Unsubscribe" option in the newsletter or sending an email to argoprint@yahoo.com requesting unsubscription.

➢ LEGAL SUBJECT: the legitimate interest of the Operator to avoid online fraud and to ensure the general functionality of the site, the execution of a contract and the consent of the data subject, as the case may be.

1.2. Recruitment activities:

  • In order to quickly submit your application for one of the positions available within ARGOPRINT OFFICE SRL, you can use our online section created for this purpose and accessible at the address page_recruitment
  • We will use your data and documents exclusively for the processing of your application, respectively to identify a suitable position available within ARGOPRINT OFFICE SRL. These are stored in our database, are protected against unauthorized access and are processed in accordance with the legislation in force regarding the processing of personal data.

➢ LEGAL TOPIC: the consent of the data subject.

1.3. Business administration: COOKIES policy

  • In order to improve your online browsing experience, we use cookies that facilitate the use of the ARGOPRINT OFFICE SRL online store by visitors.
  • In general, the role of cookies is to ensure a quick and easy interaction between users and websites. Also, cookies are used so that users can easily resume their activities the next time they visit a previously visited website. Basically, cookies tell the server which pages should be displayed to the user, without the user having to remember the pages they browsed or browsing the entire site from the beginning. Please refer to the Cookies Policy for detailed information.

➢ LEGAL SUBJECT: the legitimate interest to permanently offer improved services to the users of the ARGOPRINT OFFICE SRL site.

Note: In the event that we intend to process your personal data for any purpose other than those mentioned above, we will provide you, prior to such further processing, information on that secondary purpose and any relevant information.

  1. YOUR RIGHTS AS A VISITED PERSON REGARDING THE PROCESSING OF PERSONAL DATA PROVIDED:

2.1. The rights of the data subject and how they can be exercised

According to the GDPR Regulation, as a data subject you benefit from an accumulation of rights, respectively:

  1. The right to information and access to personal data: the right to obtain confirmation of whether or not personal data concerning you are being processed and, if so, access to such data.
  2. Right to rectification: the right to request from the Operator and to obtain, without undue delay, the rectification of inaccurate personal data concerning you and / or to obtain the completion of personal data that are incomplete, with the mention that in the case of an online account You can make these changes yourself in the account editing section.
  3. The right to delete data ("the right to be forgotten"): the right to obtain the deletion of personal data concerning you, without undue delay, if certain reasons mentioned in the GDPR Regulation apply.
  4. The right to restrict processing: the right to obtain the restriction of processing in certain cases.
  5. The right to data portability: the right to receive personal data concerning you and to transmit it to another operator.
  6. The right to oppose: the right to oppose at any time the processing of personal data concerning you, under the conditions of the GDPR Regulation.
  7. The right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects that affect or similarly affect you to a significant extent.
  8. The right to address a complaint to the National Authority for the Supervision of Personal Data Processing (ANSPDCP) in the event that you consider that your data has not been processed in accordance with the legal provisions.

➢ How can you exercise these rights?

For the exercise of the rights mentioned above, please address by written request, dated and signed at the e-mail address: argoprint@yahoo.com, or at the postal address: Bucharest Sector 1, Calea VICTORIEI, Nr. 32-34, GROUND FLOOR, ROOM 1, for the attention of the data protection officer.

➢ How long do we respond to your requests?

Within a maximum of one month, calculated from the receipt of your request, you will be provided with information on the actions taken or, where applicable, on the reasons why the requested measures cannot be taken.

Note: Please note that in order to process a request for access to personal data we will take all reasonable steps to verify the identity of the data subject.

Also, according to the GDPR Regulation, the response period mentioned above can be extended by a maximum of two months if necessary, taking into account the complexity and number of requests, and we will inform you about this issue, if you be the case.

  1. RECIPIENTS OR CATEGORIES OF RECIPIENTS OF PERSONAL DATA:

Recipients who process personal data within the European Union have the obligation to comply with the same legal provisions, offering the same level of protection as the Operator.

Note: In the case of recipients operating in the United States, the Operator warrants that they are "Privacy Shield" certified and are considered by the European Commission to provide an adequate level of protection. The list of companies that join the "Privacy Shield" is available on this website:https://www.privacyshield.gov/welcome .

3.1. Data transmission for order processing

The personal data stored by ARGOPRINT OFFICE SRL are transmitted to our collaborators in order to complete / deliver orders. For example, your data will be sent to the courier companies, in case you choose to deliver the order by courier.

If you select the option to pay online with payment by bank card, it is important to know that this operation is carried out in a secure way on the site provided by the payment processor, and ARGOPRINT OFFICE SRL sends to the processor to pay only data regarding your order (ARGOPRINT OFFICE SRL does not access and does not process any personal data regarding the bank card).

3.2. Transmission of data for the purpose of operating the newsletter service

In order to be sure that this service works at the desired parameters, we use a third party specialized in the field of e-mail delivery, respectively the mailchimp.com platform belonging to The Rocket Science Group. Its data protection policy can be found here:https://mailchimp.com/legal/privacy/ .

You can unsubscribe from the newsletter service at any time - either from your account - in the "Subscriptions" section, or by clicking on the "Unsubscribe" button in the received email, or by sending an email to argoprint@yahoo.com requesting unsubscribe.

3.3. Transmission to public institutions, courts, as well as competent authorities to investigate the commission of criminal acts

In special cases, when required by law, the company ARGOPRINT OFFICE SRL may provide the competent institutions with information on personal data.

3.4. Transmission to other third parties

In order to offer you the most pleasant experience in the online environment, we are constantly concerned with improving / performing the maintenance of the software programs used. In this sense, we have concluded development contracts with companies specialized in the field of programming and software maintenance.

3.5. Social networking plugins

Our website uses "plugins" from social network operators (eg: www.facebook.com). All social networking plugins on our website are clearly and distinctly marked:

➢ Facebook for WordPress

We use this plugin in order to make the connection between the argoprint.ro site and the official page of the company opened on Facebook. Through this plugin, ARGOPRINT OFFICE SRL does not collect / store personal data of customers, but through the link created with Facebook, customers can see on our site some of their friends who appreciate the page ARGOPRINT OFFICE SRL.

➢ Facebook share -> Product list sharing script (Favorites) on Facebook.

With the help of this plugin, customers who have created an account on the argoprint.ro site have the opportunity to share their list of favorite products (from Favorites) on their Facebook pages. This plugin does not collect personal customer data either. The process consists in a data transfer (pictures, links, text) between the ARGOPRINT OFFICE SRL website and the Facebook platform.

3.6. Google Adwords / Analytics web analytics service

Our website uses Google Inc.'s "Google Adwords / Analytics" web analytics service for statistical purposes.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"), which in turn uses cookies. The information generated by the cookie about your use of the site will be transmitted to and stored by Google on servers in the United States.

If IP address anonymization is enabled, your IP will be shortened in the Member States of the European Union or other third party members of the European Economic Area. Only in exceptional cases will the entire IP address be transmitted to a Google server in the USA and shortened there. IP anonymization is enabled for this site. Google will use this information on behalf of the site operator for the purpose of evaluating your use of the website, generating site activity reports for website operators and providing other services relating to site activity and internet usage.

The IP address provided by your browser will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You may also choose not to use Google Analytics in the future by downloading and installing the Google Analytics Opt-out Browser Addon for your browser: https://tools.google.com/dlpage/gaoptout?hl=en .

Note: Additional information is available on the pages: Google Analytics terms of service and Google Analytics .

  1. LEGAL BASIS

For even more details you can consult the legal basis:

  • Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) (accessible to http://dataprotection.ro/?page=Regulamentul_nr_679_2016).
  • Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector.

Management at the highest level is committed to ensuring that this privacy policy is respected by all employees, by implementing internal procedures specific to the rules on the protection of personal data, according to the legal basis for their processing.